UDOH, M.; APRILLIADI, T. PENGARUH KUALITAS PELAYANAN DAN CITRA PERUSAHAAN TERHADAP KEPUASAN PELANGGAN PT. KRAKATAU BANDAR SAMUDERA. AGILITY, [S. l.], v. 1, n. 2, p. 9–16, 2023. Disponível em: https://ejurnal.unival-cilegon.ac.id/index.php/agility/article/view/154. Acesso em: 18 feb. 2026.